filbert Privacy Policy – How We Protect Your Data in the Philippines
At filbert, your privacy and the security of your personal information are taken seriously. This Privacy Policy outlines how we collect, use, store, and protect data from players in the Philippines who access our online gaming platform.
What Data filbert Collects
When you register or use filbert, we may collect the following types of information:
- Account information: your name, date of birth, email address, username, and password created during registration.
- Identity verification data: government-issued ID or documents required for account verification and KYC compliance.
- Payment information: deposit and withdrawal records, Philippine Peso (PHP) transaction details, and preferred local payment method references.
- Device and browser data: IP address, browser type, operating system, and device identifiers used to access the platform.
- Usage data: pages visited, session duration, game history, and interaction patterns within the platform.
- Cookies and tracking data: session identifiers, preference cookies, and analytics data collected during your visit.
Why We Use Your Information
filbert uses collected data for the following legitimate purposes:
- To create and manage your account and verify your identity as required by law.
- To process deposits, withdrawals, and transactions in Philippine Peso securely.
- To provide access to sportsbook, slot online, live casino, and bingo services.
- To send platform updates, security alerts, and account notifications.
- To improve platform performance, detect fraud, and ensure fair gaming.
- To comply with regulatory and legal obligations applicable in the Philippines.
filbert does not sell your personal data to third parties for marketing purposes.
Cookies and Tracking Technology
filbert uses cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, maintain your login session, and analyze traffic patterns on the platform.
You can manage cookie preferences through your browser settings at any time. However, disabling certain cookies may affect platform functionality. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired).
Data Storage and Security
filbert implements industry-standard encryption and security measures to protect your personal and financial data. All sensitive information is stored on secure servers with access controls and monitoring in place.
While we take all reasonable precautions, no online platform can guarantee absolute security. We encourage players to use strong passwords and notify us immediately of any unauthorized access to their accounts.
Sharing Data with Third Parties
filbert may share your data in limited circumstances:
- Payment processors: to facilitate secure transactions in Philippine Peso through trusted local payment providers.
- Regulatory authorities: when required by Philippine law or a valid legal request.
- Service providers: third-party vendors who assist with platform operations, analytics, or fraud prevention under strict data agreements.
We do not share your information with advertisers or unrelated third parties without your explicit consent.
Your Rights as a User
As a registered player on filbert, you have the following rights regarding your personal data:
- Access: request a copy of the personal data we hold about you.
- Correction: ask us to update inaccurate or incomplete information in your account.
- Deletion: request deletion of your personal data, subject to legal retention requirements.
- Restriction: request that we limit how we use your data in certain circumstances.
To exercise any of these rights, please contact our support team and we will respond within a reasonable timeframe.
Protection of Minors
filbert does not knowingly collect personal data from users under the age of 18. Our platform is strictly for adults. If we become aware that a minor has registered, the account will be closed immediately and any associated data removed. Please see our Responsible Gaming page for more information.
Updates to This Privacy Policy
filbert reserves the right to update or revise this Privacy Policy at any time. When changes are made, we will update the effective date at the top of this page. Continued use of the platform after changes are posted means you accept the updated policy. We recommend reviewing this page periodically.
How to Contact filbert Support
If you have questions, requests, or concerns about this Privacy Policy or how your data is handled, please reach out to our support team. You may also visit the FAQ page for quick answers to common questions.
Support email: [email protected]
Questions About Your Privacy?
Our team is ready to assist Philippines players with any data-related inquiries. Visit our FAQ or contact support for help.